Version updated on November 2, 2023
This charter is part of an ongoing personal data protection approach. Any updates to this approach will be brought to the attention of the site’s users and subscribers.
For the purposes of this document, here are the key terms used and their definitions:
We collect two types of personal data:
At no time do we ask a child or student to fill in a form.
The data collected depends on the profile of the user:
When a school subscribes to our School offer, or asks for a free trial, a School profile is created for the contact person responsible for managing the commercial and administrative relationship with EduMedia. This contact person must provide us with the following:
We provide the contact person with authentication credentials (login-password or LMS integration) which they must pass on to all their colleagues at the school. All users of a School account remain anonymous; no personal data about them is collected.
Purpose: to ensure the commercial and administrative relationship with EduMedia; to forward the login information to teachers at the subscriber school.
When a school subscribes to the School offer, or when a teacher subscribes to the Teacher offer or requests a free trial, the teacher may be invited to create a personal account. In this case, they must follow the Teacher’s Area registration procedure and provide us with the following:
Purpose: to connect to EduMedia and benefit from the services available in the Teacher’s Area.
When a teacher has a Teacher’s Area account, they benefit from access to a number of tools, including the video capture tool to record explanations over a resource. Using the video capture tool, the teacher stores their voice and possibly their image on our servers. The teacher subsequently has a link to their creation. They can delete this creation whenever they like.
By default, the video capture tool is not enabled for students. However, as part of a specific learning project (flipped classroom, tutoring, oral exam), the teacher can decide to activate the video capture tool for their students on a selection of resources. This is the Flip option.
By making a video capture, the student transmits their voice and possibly their image (via an optional webcam). To enable the teacher to distinguish each video, the student also gives us their first name (or a pseudonym).
Purpose: to ensure learning continuity with remote students; to conduct a flipped classroom project, prepare students for oral presentations, provide tutoring and carry out assessments.
The student is duly informed that their video will be shared with their teacher.
Since this method involves students' personal data, here are just a few of the actions we have taken to ensure that teachers and students can make the most of this incredible personalization tool with complete confidence:
No personal data is collected in the scope of the Library offer.
The teacher's consent is required to validate their registration for the Teacher’s Area. They do so via a checkbox (opt-in principle: if it's not “yes”, it's “no”) when completing the registration form.
Remember that the only time any personal data from a student is collected is when using the video capture tool after enabling the Flip option. Any videos created by students in this way are automatically destroyed after three months.
It should also be remembered that resources can always be shared without enabling Flip. Students’ access to resources is therefore completely anonymous, without any personal data passing through our servers.
You’ve made the effort to read the details in the previous chapters. We will now summarize – in simple terms – just how much we care about the protection of your personal data.
EduMedia is responsible, as data controller, for processing personal data. We act as data processor on the instructions of the payer (your school principal or academic director of education services, school service center manager).
EduMedia remains your privileged contact for any questions concerning the collection and use of your personal data. You can send your questions by e-mail to the following address: firstname.lastname@example.org
Further information about EduMedia and its contact details can be found on the Legal notice page.
The personal data collected is accessible only to those members of staff who use it. This includes the customer relations, accounting and IT department teams. Access to this data is protected by means of dual authentication.
EduMedia's external service providers carry out IT and communication services on our behalf and may have access only to data that is necessary for the smooth functioning of these services.
We ensure that each service provider has the data processor status within the meaning of the General Data Protection Regulation (GDPR: no. 2016-679), and the Canadian Personal Information Protection and Electronic Documents Act (PIPEDA).
All of our website data is stored on the cloud servers of our hosting provider, Platform.sh, located within the European Union, in Ireland.
The security of our users' data is our priority; this is the most important factor in evaluating our choice of hosting provider. We have chosen to host your data with a European provider that complies with Canadian (PIPEDA) and European (GDPR) regulations.
Platform.sh holds the SOC 2 type 2 certification for data security, confidentiality and availability.
Payment platform for subscribing to our subscription offers. No banking information is transmitted to EduMedia. Stripe is a certified PCI level 1 service provider (PCI DSS1), the highest level of certification in the payment industry.
Service used to send "transactional" emails, necessary for the Site’s smooth functioning.
Plausible Analytics is compliant with the GDPR, the California Consumer Privacy Act (CCPA), the Privacy and Electronic Communications Regulations (PECR) directive, as well as other regulations concerning the confidentiality of its web analytics products.
Font library to standardize the presentation of our content on any computer system.
We do not forward any personal information to Adobe.
The information collected by Adobe Fonts is available at the following URL: https://www.adobe.com/fr/privacy/policies/adobe-fonts.html
Analysis tool used to monitor and correct system errors by placing temporary cookies.
We do not forward any personal information to Sentry.
Cloud-based storage space for video captures made by teachers and students. The servers are based in Europe. This provider complies with Canadian (PIPEDA) and European (GDPR) regulations. AWS holds SOC 2 type 2 certification for data security, confidentiality and availability.
Application used to check whether the email address entered by a user genuinely exists.
Messaging platform for internal communication between EduMedia employees. Problem solving may involve exchanging personal data (emails, names, content) on Slack.
Application used internally to store e-mails, documents, slideshows, spreadsheets, etc. In particular, this service is used to respond to requests made via our contact form (quote request, technical support).
Cookies are small text files placed on a terminal (computer, tablet, smartphone) when a website is consulted, an e-mail read, or when software or mobile apps are installed or used, whatever the type of terminal used.
The Publisher uses Session cookies (mandatory). These cookies store a unique session identifier and enable Internet users to memorize their site connection information. They do not store any personal information, and are not used for to profile or track the user.
The first time you browse the site, a banner explaining how cookies are used will ask for your consent before certain cookies are installed on your terminal.
The user benefits from fundamental rights of access, rectification, portability, opposition and deletion of their personal data. In accordance with its regulatory obligations, EduMedia has appointed a Personal Data Protection Officer. You may exercise these rights on behalf of yourself and your students by writing to this DPO at any time:
8 rue Borie
EduMedia (America and rest of the world)
835, Av. Turnbull
Québec, Qc, G1R2X4
We may then ask you for proof of your identity to verify the legitimacy of your request.
CAUTION: Any request for deletion entails the definitive closure of the corresponding accounts, thereby preventing access to the various content. This decision, which is irreversible, may affect other users.
In the event of any dispute, the customer may lodge a complaint with the operator responsible for privacy protection in their country: in France: the CNIL; in Canada: the Office of the Privacy Commissioner of Canada.
This document on personal data may be updated in accordance with any modifications to the Site.
These modifications may be made at any time and without prior notice. In the event of a modification, users with a subscription will receive notification via an email or a banner on our Site.
If you consider these modifications to be unacceptable, please do not use EduMedia’s services.